Not Happy? Your money back!
We all make mistakes in life, but your decision to buy from John Michael Sofas will not be one of them.
Have you ever bought something and got it home only to find that you or your partner were not entirely happy with the purchase? Possibly you were stuck with it in your home? Well that will not happen when you buy from us.
We have a no-quibble returns policy on all sofas and chairs purchased through the John Michael Sofas website.
If you are not 100% happy with your new sofa, no problem, we will take it back. Just let us know within 7 days of delivery and we will arrange for a refund or an exchange, subject to the original item being undamaged. It’s that simple.
Just to make sure, here it is again.
Don’t like it? Change your mind?
Whatever the reason, we will take it back for a small pick-up charge.
Your payment will be refunded …. guaranteed*
*This promise applies to all John Michael Sofa Collection products in fabric & leather purchased from our website., provided you have unwrapped and inspected the goods on delivery and advised the carrier of any defects at the time of delivery. A collection charge will be applied.